We used to review hours of footage to trace an inventory discrepancy. Since the point-of-sale was connected to the cameras, reaching the clip that matches a transaction is much faster, and reviewing has become part of the daily routine instead of a task we keep postponing.

What we needed most was to follow up on cancelled orders and discounts. The team reviewed our current system first and told us what works and what does not before any commitment, and that clarity is why we stayed with them.

The space is large and the number of cameras is high, so manual monitoring was impractical. Alerts on the loading doors helped us notice the events that matter instead of scrolling through recordings, within what the platform in use supports.

We appreciated that compatibility is checked before buying, not after. They reviewed the recorders and the network and identified what needed upgrading, so the implementation came with no surprises and no costs that were not in the quote.

Monitoring several branches from one place was the priority. The consolidated reports helped management compare branches, and the training on day-to-day use meant the team actually relies on the system instead of leaving it idle.

We did not have to replace our existing cameras, as we had expected to. The software layer was added on top of what we had after compatibility was verified, and support after installation came with a written scope we knew in advance.